Email Design
Pantrypop delivery chat
A grocery delivery update told as a chat: the rider's messages, a photo bubble, the customer's reply and a typing indicator.
Start from this designOpens the project form with this design noted.
- From
- Pantrypop
- Subject line
- Malik is on the way with your order
- Preview text
- Your rider's messages, and your order arriving at 11:00.
- Purpose
- TransactionalNotification
- Industry
- DeliveryFood and drink
Pantrypop · Malik is on the way with your order
What’s in it
- 01Rider header with live status
- 02Incoming and outgoing bubbles with times
- 03Photo message
- 04Typing indicator
- 05Order strip and tracking button
How it stays email-safe
- Bubbles are rounded table cells; corners fall back to square in Outlook for Windows
- The conversation is a recap: replies happen in the app
- Table layout, 600px wide, with Outlook ghost tables
- Inline styles, with media queries only as an extra
- Buttons with VML fallbacks for Outlook on Windows
- Images with width, height and alt text
- No scripts, forms or embedded video
One of many directions in Email Design: exploring what’s possible when email meets creativity.
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